Privacy Policy

Introduction
The Victoria Academy of Ballet (VAB) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (www.vaballet.ca), use our services, or interact with us online.

By using our website, you consent to the collection and processing of your data as described in this policy.

Information We Collect

We may collect and process the following types of information:

A. Personal Information You Provide

  • Name, email, phone number (if you contact us or sign up for a newsletter)
  • Payment details (if you register for classes, workshops, or events)

B. Automatically Collected Data (via Cookies & Tracking)

  • Google Analytics: Tracks website visits, device type, IP address (anonymized), location, and browsing behavior.
  • Meta Pixel: Tracks actions on our site related to advertising (e.g., page views, form submissions).
  • Cookies & Tracking Technologies: Store browsing preferences and improve user experience.

Email Communications & Mailchimp
If you subscribe to our newsletter or opt-in for updates, we collect your name and email address through Mailchimp, a third-party email marketing service.

  • Why? To send newsletters, event updates, and promotions.
  • How? Mailchimp stores your data securely and tracks engagement (e.g., email opens and link clicks).
  • Who Has Access? Only VAB and Mailchimp. We do not sell or share your email.
  • How to Opt-Out? Click “Unsubscribe” at the bottom of any email or contact us at [your email] to be removed manually.

For more details, see Mailchimp’s Privacy Policy.

How We Use Your Information

We use collected information to:

  • Provide and improve our services.
  • Analyze website traffic and user behavior.
  • Customize marketing and advertising campaigns (Meta Pixel).
  • Process payments and registrations securely.
How We Share Your Data

We do not sell your personal information. However, we may share data with:

  • Service Providers (e.g., payment processors, email platforms)
  • Analytics & Advertising Tools (Google Analytics, Meta Pixel)
  • Legal Authorities (if required by law)

For more details on third-party privacy policies:

  • Meta (Facebook) Privacy Policy: https://www.facebook.com/privacy/policy
  • Google Privacy Policy: https://policies.google.com/privacy
Cookies & Tracking Technologies
We use cookies to enhance your experience. By continuing to browse our site, you agree to our use of cookies.

You can manage your cookie preferences at any time:
Cookie settings

Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Help us improve the website (Google Analytics).
  • Marketing Cookies: Used for advertising and retargeting (Meta Pixel).

You can also disable cookies in your browser settings or opt out of Google Analytics via Google’s opt-out tool.

Your Rights & Choices
Under GDPR and Canada’s PIPEDA, you have the right to:

✔ Access your data
✔ Request correction of inaccurate data
✔ Request deletion of your personal data
✔ Withdraw consent for tracking & marketing

To request changes, email us at: admissions@vaballet.ca

Data Security & Retention

We take security seriously and use SSL encryption and secure third-party payment processors to protect your data.

While we do not personally retain your data, some of the third party services we use may retain data for:

  • Analytics: 26 months (Google Analytics default)
  • Marketing: Until you unsubscribe
  • Transactions: As required for legal or tax reasons
Changes to This Policy
We may update this Privacy Policy. Any changes will be posted on this page with the last updated date.
Contact Us
For privacy-related questions, please contact:

The Victoria Academy of Ballet
2713 Quadra Street
Victoria, BC
V8T 4E5

admin@vaballet.ca

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